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Shipping Policy

Shipping Cost

Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide. Local Express Delivery is available to Middle Tennessee and North Alabama residents within 25 miles of any Electronic Express location—see here for more information.

Shipping Timing

You can see each product's estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided.

Entering your shipping destination ZIP code for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

PO boxes: Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address.

Next Day Delivery is available to Middle Tennessee and North Alabama residents on all in-stock TVs and major appliances. Availability may vary depending on product and crew availability.

Title to Products

Purchases of product through Electronic Express are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address, and Electronic Express is not responsible for any loss, theft or damage after delivery.

Here at Electronic Express we want to provide the most convenient experience for our customers. We appreciate your business and are grateful to be your local store for all your home essential needs.