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Careers

@ Electronic Express

Open Positions at Electronic Express

Corporate Jobs

The Customer Service Representative (CSR) is responsible for front-line customer service and support for online sales. The Customer Service Representative works under direction from a Customer Service Manager to ensure customer service is consistently high quality.

Specific Tasks:

  • Provide excellent customer service to online customers
  • Respond to both phone and online inquiries
  • Resolve issues by accessing information in multiple systems on the computer and by communicating with company staff
  • Process orders, refunds, and exchanges
  • Generate return shipping labels and schedule package pickups

Qualifications:

  • Ability to type quickly
  • Ability to communicate verbally as well as in writing
  • Ability to organize, prioritize, and keep on top of a wide variety of tasks
  • Prior knowledge of consumer electronics

Location

Nashville, TN

Category

Customer Service

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Our growing company is looking for a dedicated Receptionist to handle client-facing duties as well as general office management tasks. When our clients walk into our office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic.

Specific Tasks:

  • Greet clients as soon as they arrive and connect them with the appropriate party
  • Answer the phone in a timely manner and direct calls to the correct offices
  • Create and manage both digital and hard copy filing systems for all partners
  • Make travel arrangements and schedule meetings based on all partners’ itineraries

Qualifications:

  • High school diploma accepted with some college or equivalent experience
  • 2+ years experience as a Receptionist or Administrative Assistant
  • Knowledge of spreadsheets and word processing documents
  • Ability to create organized filing system
  • Exceptional customer service skills and professional phone manner
  • Willingness to learn and typing speed
  • Overachieving attitude and enhanced work ethic

Location

Nashville, TN

Category

Customer Service

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Retail Store Jobs

The Sales Associate ensures Electronic Express delivers a first-class experience as the premier destination for electronics and appliances. You will solve customer needs to make sure that no customer is left unserved or underserved.

Specific Tasks:

  • Understand and utilize basic selling skills to properly engage and present solutions to customers
  • Deliver exceptional customer service
  • Create an inviting environment for customers by maintaining a neat, clean, and friendly store
  • Ensure inventory and merchandising standards are upheld
  • Perform front-end responsibilities such as cashier and returns
  • Perform other related duties as assigned

Qualifications:

  • High school diploma or equivalent
  • Able to engage and speak with customers
  • Experience selling consumer electronics
  • Cashier experience

Location

All Store Locations

Category

Customer Service

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Warehouse Jobs

Our delivery personnel are responsible for delivering and installing major appliances to homes & businesses.

Qualifications:

  • Able to lift 50+lbs and handle large cartons with ease
  • Detail oriented
  • Courteous
  • Show initiative
  • Work well with a team and/or alone
  • Basic knowledge of installation, plumbing and electrical preferred but not necessary

Location

Nashville, TN

Category

Delivery

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Electronic Express is hiring for a Warehouse Shipping & Receiving Clerk with forklift experience for 1st shift in Nashville, TN.

The ideal candidate will possess 1 year experience in shipping/receiving, operating a forklift. The ideal candidate will also have computer skills, strong attention to detail and ability to multitask and organization skills

Qualifications:

  • Fast paced and lifting required when needed 50lb
  • Have a valid driver’s license
  • Familiar with case picking, shipping and receiving
  • Responsible for order picking
  • Package finished products
  • Load and unload products
  • Operate material handling equipment
  • Perform routine maintenance on equipment
  • Operate computer and enter data in POS system
  • Operate forklift as needed

Location

Nashville, TN

Category

Warehouse

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